Ciência da Computação
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Navegando Ciência da Computação por Autor "Bento, Roberto Abreu"
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Artigo Científico Acesso embargado Aware - sistema de otimização de processos comerciais para a del grande informática(2017) Bento, Roberto Abreu; Rosa, Gabriel Paes daConsidering the increasing level of information storage and the lack of use of information, this work addresses the use of such data through an application responsible for the optimization of the commercial sector procedures in the company Del Grande Informática. As a result of this application, the company obtained a platform to consult information about the behavior of customers, in addition to dividing them into groups, each with characteristics in common, and associative rules that indicate the customers' tendencies towards the services provided. In addition, the use of such an application has positively affected the company's indicators, accelerating and reducing the steps for successful completion of a business process.