TCC de Graduação e Especialização
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Navegando TCC de Graduação e Especialização por Autor "Adami, Marcelo Lizot"
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Estudo de Caso Acesso fechado Sistema de gestão integrada no aeroclube de Caxias do Sul: um estudo de caso(2018) Adami, Marcelo LizotThis monograph was elaborated with the general purpose of presenting a case study to analyze the implementation and development of the Integrated Management System (SGI - Sistema de Gestão Integrada) software at the Aeroclube of Caxias do Sul (ACS), at state of Rio Grande do Sul, Brasil and if it provided an adequate structure for the operational and educational demands of the instituion. The concepts observed in the research were those determined through regulations issued by the Agência Nacional de Aviação Civil (ANAC), the federal agency for civil aviation in Brazil, for the operation of aeroclubs and civil aviation schools and in reality observed in the air club in the attendance to these regulatory demands. The methodology used is based on the descriptive research, with a case study procedure through the analysis of information collected with the ACS. The documentary procedure was also used with the use of ANAC regulations and documentation of the institution and software developer. The approach used was qualitative. With the research progress, the result of what was developed is presented. At the end of the research, it is possible to verify how the SGI meets the regulatory and control needs of the ACS, always seeking the improvement of the control of the processes and the fulfillment of the internal and external demands of the institution, as well as the constant evolution of the tool in the new demands.