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Dissertação Acesso aberto Ações de inovação social no terceiro setor: o caso do Centro Cultural Escrava Anastácia(2018) Corseuil, LouiseThe purpose of this is study is to analyze how Social Innovation actions are defined and implemented at Anastacia Escrava Cultural Center. Specifically, to identify the actions of Social Innovation and the related authors, describing the process of definition and implementation of these actions. As guiding question, this study had: How is defined and implemented the actions of Social Innovation in a Third Sector organization? The practical reference to the study was given at the Escrava Anastacia Cultural Center, that is an organization considered as pioneer and largest associations in Florianópolis / SC, over than 20 years of existence. In order to elucidate the thematic, it was followed the perspective from the International Manual of Social Innovation (MOULEART; MACCALLUM; HILLIER, 2013), which states that Social Innovation actions tend to be located in the so-called "Third Sector" and seek to meet the social needs not provided neither by the state, nor by profit-making organizations. In this way, Social Innovation emerges as a social and collective phenomenon, resulting from a stress between the necessity felt by actors in a such context and the social aspirations, to achieve through innovative social practices the improvement of living conditions in the economic, social, cultural and political (ASSOGBA, 2010). However, these organizations require a differentiated approach, because they present distinct structural and operational aspects and feel the influences of the other two sectors. As for methodological design, the study can be characterized as qualitative approach, in single case study, with a descriptive and exploratory approach. Several sources of evidence were used to collect data, such as documentary research, participant observation and semi-structured interviews, followed by data analysis, by using the content analysis technique. The results indicate that the CCEA projects are considered as Social Innovation actions, since they promote the empowerment, emancipation and inclusion of the young beneficiaries, and it is possible to perceive a significant improvement in the living conditions of the young people and their families. At least six types of actors involved in the organization's actions were identified: beneficiaries, volunteers, employees, other civil society organizations, and first and second sector. In the daily routine of the organization, the "middle" activities and the "end" activities were manifested in different ways, the last one being called by the actors as "cutting edge activity", since it involves volunteers and beneficiaries. In the daily routine of the organization, the elements of substantive rationality (rational action related to values) as self-realization and emancipatory values are manifested more emphatically. In the "middle" activities (administrative and management) it is possible to identify the conducts of the instrumental logic (rational action in relation to the ends) as utility and profitability. It was possible to observe that both actions are manifested in the organization, however, sometimes they complement each other and sometimes they are intended, and it is up to the leaders to have the skills to deal with the conflict in the organization.