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Monografia Acesso embargado Viabilidade técnica e econômica de compósitos: poliuretano, lodo de alumínio e politereftalato de etileno(2017) Marques, Diego ValdevinoPolyurethane is a material used in civil construction due to its excellent performance as thermal and acoustic insulation, however, its high flammability restricts its uses. This study reports the effects of the addition of polyethylene terephthalate residue on the production of fire-resistant acoustic-thermal insulation. The composites were prepared containing 10%, 20%, 30%, 40% and 50% of polyethylene terephthalate residues replacing the polyurethane matrix, and 20% of aluminum anodizing sludge. These showed higher resistance to flammability (UL-94) and similar thermal stability (thermogravimetric analysis) to polyurethane. The incorporation of the residues increased the density of the composites without breaking their alveoli (SEM). It was evidenced that the thermal insulation capacity was maintained and the acoustic insulation capacity was increased in the composites in relation to the polyurethane. It was also verified that the values of the compressive strength of the composites allow possible applications. The composites developed are suitable for application in buildings as fire-resistant acoustic-thermal insulation. The incorporation of the residues in the composites allowed the reduction of about 72.30% of the production costs, being possible the recycling of these. In this way, it is suggested that the construction industry consider incorporating waste into the life cycle of products from other segments as part of its formulations, making it more sustainable.Artigo Científico Acesso aberto Customer Discovery aplicado a um produto de vestuário focado no mercado fitness: ativos têxteis nanotecnológicos(2017) Verpa, IgorThis work of completion of course presents the application of methods and concepts of the methodologies Customer Development, Lean Startup e Business Model Canvas proposed by Steve Blank, Eric Ries e Alexander Osterwalder, respectively, for the development of customers for a textile produt with application of nanotechnology focused on the fitness market. In addition to the teorical benchmark of these methodologies, which are currently the most important in the development of new interprises, the work will present a guide for formulating business hypothesis and validation on the basis of concomitant learning with possible customers.Monografia Acesso aberto Revisão bibliográfica de metodologias de inovação em produtos: NUGIN, Startup Enxuta e Design Thinking(2017) Vieira, Ana Luiza CardosoThe following work presents a bibliographic review about three current innovation methodologies: NUGIN methodology, lean startup and design thinking. Innovation is a determining factor for the competitiveness of a company, so it can not be understood as something sporadic. Thus innovation methodologies could help companies implement a culture of innovation, systematized in their processes. This work describes the concepts of innovation, types of innovation and its three methodologies. Each methodology requires a degree of structuring that the company must have to be prepared to absorb it. Therefore, not all methodologies are applicable to all sizes of companies. At the end of this paper a comparative table is presented with the main advantages and disadvantages of each methodology and to which size of company it is suitable.Monografia Acesso embargado Gestão de custos como fator determinante para tomada de decisão na produção de torres de telecomunicação(2017) Luchtenberg, MoacirThe increase in production and maintenance costs of companies is the major limiting factor for many companies today. Cost management in this scenario becomes imperative for a company's survival and development as it increasingly needs new ways to manage its resources to reduce costs, increase productivity, and satisfy customers. The objective of this work was to identify opportunities for improvement in the production process according to the costing method used by the company. The present work was developed through the accomplishment of a bibliographical research, with case study, with the type of "Descriptive Research". The case study was developed at Clemar Engenharia for the production of Celposte. CelPoste Clemar consists of a ventilated pole with the purpose of safely and discreetly housing telephony equipment, reducing the visual impact caused by conventional installations and thus enabling the deployment of compact sites alongside public roads, sidewalks and squares, without requiring large investments and demand for floor space. In the case study, the assembly costs of 03 Celpostes were collected. It was verified that Celposte presented the lowest cost with R$ 51,187.82, with a cost reduction of R$ 6,972.78 in relation to Celposte 1, mainly due to the reduction of labor costs and adjustments in the project.Estudo de Caso Acesso fechado Mapeamento de tendências tecnológicas e mercadológicas para módulos solares fotovoltaicos sob a visão da empresa Dayback(2017) Silva, Fabiano CarlosSolar energy has long been considered a trend in Brazil, not only due to its climate and privileged geographical position, but associated with this, it is necessary to diversify its energy matrix. Thus, the country has a growth prospect in the photovoltaic energy market. As a result, this work aims to identify prospecting, market trends and technologies through the construction of a Technological Map (MT) for photovoltaic modules, the product of a micro energy generation, the DAYBACK Energia Estratégica. The MT was developed based on the brainstorming method of the free ideas type, which occurred during workshops under the aid and vision of a team of nine people, all committed to the said company. The choice of this procedure was based on the analysis of articles and related works such as Phaal et al. (2005), Ibarra (2007) and González (2015). The elaboration of the technological map resulted in a graphic structure, a framework, formed by layers with information positioned in a time horizon about the market, business, product and technology. The results of this study indicate that mono and polycrystalline silicon technologies will continue to be technically and economically viable in the prospected period (2017-2025). However, the dissemination of hybrid energy generation technology by solar energy is conditioned by the implementation of public policies that address the development of the photovoltaic sector in the country. It is believed that it was possible to provide a direction of the projects and aid in the decision making of said company. Keywords: Technological Map. Photovoltaic module. Solar energy.Monografia Acesso embargado Sistematização do processo de importação de produtos médicos e mapeamento dos potenciais modos de falha e seus efeitos(2017) Contreras, Henrique FernandesGlobalization strikes all companies, and with it comes the need to innovate their products. One way to make these innovations is to import products from other countries. Faced with the competitive landscape of the medical industry in Brazil and worldwide, the product reliability is one of the determining factors to achieve the success. The objective of the present work is to systematize and describe the basic processes for importing medical products in Brazil and to map the possible failures associated with the process. The results obtained through this research show that there are many bureaucracies within the whole process, such as the amount of fees, the delay in inspection and release of the product, the lack of organization and communication of the organs. These factors cause problems for importing companies, such as loss of customers, increase the final cost planned and internal delays, which for some importers may make it impossible to buy foreign products due the damages these problems can cause. Considering the problems that may be caused, the FMEA tool was used, as well as other quality tools such as the 5W1H and Pareto Diagram to achieve expected results of the work. In this way, the accomplishment of the present case study provided a greater understanding about the proposed theme, besides showing the importance of the risk management in the present days to face the increasing demands of the clients.Monografia Acesso fechado Elaboração de procedimentos para uma empresa de pequeno porte com base na ISO 22716:2007(2017) Leandro, Laís GabrielThe present study proposes the evaluation of wood stocks in a company that produces truck bodies. The theme arose from the knowledge acquired during the course of production engineering together with the visible potential of applying tools that involve planning and control of materials. The use of inventory management tools, process mapping and waste identification, if planned in detail, enable an adequate organization of the industrial park, reduction of inventory investments, better utilization of the physical space and application of capital in activities that really Add value to the product. At the end of this paper, the results obtained with stock management will be presented, which include a reduction of the wood inventory volume from 394,7m³ to 115m³, representing a savings of 71%.Monografia Acesso fechado Projeto de serviço: uma proposta para facilitar a localização de bagagens nas aeronaves da Avianca Brasil(2017) Reinert, Diego BittencourtDesenvolver um projeto de serviço para facilitar a localização de bagagens nas aeronaves da Avianca Brasil. A proposta do estudo foi criar um novo serviço, otimizando o tempo de procura e restituindo a bagagem ao cliente com maior rapidez, com agilidade do serviço o tempo da aeronave em solo será menos, diminuindo os gastos operacionais. Para criação do novo serviço utilizou-se o modelo de projeto de serviço de Mello (2005) com adaptações.Estudo de Caso Acesso fechado Descobrimento dos clientes de energia solar fotovoltaica na Grande Florianópolis utilizando o método Customer Development(2017) Heinzen, Mateus SelemeA vida e permanência de uma empresa no mercado é resultado da satisfação dos seus clientes, para isso se faz necessário que a mesma impacte clientes chaves da melhor forma possível e assim atingindo maturidade de negócios. Quando falamos de produtos inovadores e com grande significado para o futuro, como a energia por fonte limpa, inesgotável e renovável, que é o caso da energia solar fotovoltaica, se faz necessário a utilização de métodos de descobrimento e desenvolvimento de clientes, como o Customer Development. Neste trabalho foi utilizado métodos atuais de indústrias de base tecnológica e de estudos em universidades de renome dos países de primeiro mundo, na empresa Dayback. Assim, para a implantação de novos projetos, é necessário pensar em métodos que definam a viabilidade do mesmo e para estruturar e sistematizar são utilizadas diversas ferramentas, que também permitem definir a eficiência do projeto. Na estruturação do projeto alguns elementos são fundamentais para o sucesso do mesmo como engenharia econômica e planejamento estratégico. O presente trabalho busca efetuar uma interação destas ferramentas, a fim de definir o melhor custo benefício das tecnologias sustentáveis de geração de energia elétrica. A partir disto o novo método estará identificando os clientes que terão maior retorno com a implantação do projeto, facilitando a tomada de decisão.Estudo de Caso Acesso fechado Estudo do indicador tempo de permanência de veículos em um centro de distribuição de uma organização de vendas a varejo(2017) Burghardt, Felipe FernandoThe purpose of this report was to describe the work carried out by the author in the logistics unit, the Distribution Center of a network of retail stores, located in the municipality of São Jose, SC. In this work, the evaluation of the indicator of time of permanence of the national suppliers vehicles in the distribution center stands out. This indicator aims at four hours, but the first information obtained reported a time of nine hours. With the accomplishment of the studies and analyzes it was perceived that the real time was of five hours and fifty-six minutes, a time still above the stipulated goal. As the studies were being developed, it was possible to perceive the complexity and the interrelationship among the different areas, as well as their influence on the total time of the indicator. The accomplishment of this study allowed to define the several actions to be developed for the attainment and later improvement of the time of the indicator time of permanence of the national supplier vehicles. Also presented are several proposals for improvements in the processes of the other areas of the unit under study.Monografia Acesso aberto O impacto da disponibilidade de máquina em uma linha de produção industrial: um estudo de caso(2017) Tassiro, William ArrudaThe complexity of the processes and availability of industrial equipment were the facts that stimulated this work. Industrial maintenance planning looks for the answer to the following questions: "what to do" the items to inspect and "when to do" the period to execute these maintenance plans, linked to this optimizing the costs of this strategy. This work investigates a geared motor with the function of rotating a pulley. Based on the Reliability Centered Maintenance (RCM) tool, FMEA (Failure Mode and Effect Analysis) and Weibull reliability tools, aided by EXCEL 2016 software. We developed a checklist table for qualitative analysis of failure modes and effects (FMEA) and its recommendations; The Weibull reliability quantitative analysis, applying linear regression to obtain Beta and Alpha in the cumulative failures of this component under study, and the comparative of the operational costs of corrective maintenance and preventive maintenance.Monografia Acesso aberto Desenvolvimento estratégico para uma empresa de marketing digital(2017) Silva, Laís FelicianoO presente trabalho apresenta o desenvolvimento de um planejamento estratégico para a empresa Logus Marketing Digital baseado no Modelo Canvas de Negócios, de Osterwalder e Pigneur (2011). O marketing digita cresce exponencialmente no Brasil, pela busca constante em modernização. A Logus Marketing Digital necessitava de uma estruturação em seus serviços, processos, indicador e conhecimento bibliográfico, tendo em vista que era gerida apenas com conhecimento empírico. A modelagem de negócios é cada vez mais importante para estruturar uma empresa e viu-se no Modelo Canvas de Negócios uma importante ferramenta para avaliar possíveis decisões e caminhos a serem seguidos. Objetivou-se a estruturação da empresa de marketing digital com base em bibliografias atuais e atendendo indicadores para empresa e clientes. Após a revisão bibliográfica, descreve-se a classificação da pesquisa e caracterização da empresa, onde foi possível realizar o estudo de caso e aplicação do mesmo a partir do desenvolvimento sistemático da metodologia de planejamento estratégico e apresentação dos resultados obtidos.Monografia Acesso embargado Desenvolvimento do projeto informacional e conceitual de um manipulador robótico colaborativo(2017) Worlitz, Diego RodriguesThe present work main objective is an application of the PRODIP – Integrated Product Design methodology in the development of the informational and conceptual design phases for a collaborative robotic manipulator. The robotic manipulator, known as a collaborative robot, is an equipment capable of performing pick and place operations, dispensing the need of complex safety features such as fences, proximity sensors and among others external security systems around its operation cell. This class of robots are essential for future improvements of most industrial production lines, turning them to be more efficient and at the same time a safer place for humans to work. The torque sensing technology plays the key role enabling the collaboration between man and machine which promotes humanization in industrial process. Such technological achievements are results of intense scientific research and applications of systematic methods in academic and professional institutions. The main goal of this development is to design a new collaborative manipulator by applying the integrated product design method and tools in the engineering department of a target study case company. This study presents the informational and conceptual design phases step by step as proposed by the given methodology. Accordingly, the product development will be based on theoretical details and functional characteristics collected from customers insights, team members past-experience and market research. These factors play an important role in contributing to a healthier, systemic and less risky development process. Therefore, the use of a solid development process intends to give to the company a higher chance in developing a reliable and competitive new product, enabling them to thrive and succeed in the robotic market.Monografia Acesso embargado Ergonomia e sustentabilidade: estudo em um canteiro de obras(2017) Kreuch, BrunaThe purpose of this paper is to demonstrate the importance of Ergonomics in construction sites, as well as the crucial relation of safety at work together with sustainability, minimizing the costs of compensation for work accidents and the waste of material resources. The quality of life of the employee is closely related to ergonomics and safety at work, which in turn maximizes productivity in the construction sites. The high rate of waste generation in civil construction brings up a very important issue nowadays, what can we do to reduce this generation of waste. This research characterizes the way of approach, such as qualitative research; objectives as a descriptive research; technical procedures, such as survey and bibliographical research. This course completion work has as main objective to identify the ergonomic factors that can be directly related to the delays and losses in the construction site, as well as to the accidents and occupational diseases. Through the application of the questionnaire, along with the view to the construction site, it was possible to identify how it is necessary to raise employee awareness through training / capacity building actions on the importance of health and safety at work.Monografia Acesso embargado Mapeamento e sistematização do processo de abastecimento de loja varejista, com análise do consumo energético de suas etapas(2017) Frutuoso, Tamara CristinaGiven the current economic scenario, which is still uncertain due to a recessionary market and political instability, companies are increasingly looking for alternatives to improve their processes and eliminate waste, thus reducing fixed operating costs and adding value to their business. This work arose from the opportunity to map and systematize the process of supplying a retail store of a large company, with the objective of identifying and detailing the stages of the process, as well as, the energy consumption of the equipment that participate to assist in the development of future studies aimed at obtaining efficient resource management. The process chosen was "Store Supply", which is when the goods for resale are sent from the distribution center to the store to be marketed, since this is one of the main processes of the company, since much of the company is dependent on the stores being well supplied, and the energy consumption of the equipment involved in this process will be measured in a simplified way. For this application were used tools already disseminated in the scope of industrial management that were suitable for use in the retail and help the development of this analysis, contemplated in the bibliographic review of this research.Monografia Acesso fechado Desenvolvimento conceitual e estratégico de produto com base no PDP(2017) Matos, MárciaThe current work presents the application of the strategic product planning method with the use of three methodologies that target the client, the product and the business with the creative economy. With the composition of these methodologies it was possible to build the strategic plan of the product studied and be more assertive so that the application to the product, the application that the technological development company is developing. Because the company is new and is looking for developing a new product, it is important to think about a strategic plan to meet the customer, the product and the business needs similarly. Using the integration of the three methodologies, client, product and service for the elaboration of the plan, it is possible to make the company more assertive and competitive in the creative economy era. This study comprehends a bibliographical review regarding the methodology that will be applied in the construction of the planning, and this theoretical reference provided elements that supported the study. After this, we structured the research classification, the characterization of the company that was carried out the study of action research and finally the construction based on the detailed development of the methodologies studied and the results that were obtained.Monografia Acesso fechado Avaliação de desempenho na gestão de doações em cadeias de suprimentos humanitárias: um estudo de caso(2017) Varella, LeonardoA logística é um componente essencial para o sucesso de operações humanitárias: questões relacionadas a Logística Humanitária estão, no Brasil, ainda em estágio de desenvolvimento. Um desafio complexo que se faz presente dentro dos processos logísticos pertinentes a operações humanitárias tange quanto a tomada de decisão sobre a aquisição, recebimento e destinação dos suprimentos e materiais necessários, sejam estes realizados através de materiais regulares (adquiridos e previstos para aquisição) ou não-regulares (oriundos de doações e de armazéns próximos). Este trabalho busca apresentar um estudo de caso e a proposta de políticas de governança para a Gestão de Doações e indicadores de desempenho para operações logísticas humanitárias referentes ao fluxo de materiais não-regulares, buscando promover ferramentas para a tomada de decisão, agregando maior eficiência na movimentação de materiais em localidades com baixa resiliência a desastres, levando em consideração o contexto brasileiro de desastres e de comportamento das pessoas e dos materiais nos fluxos analisados, as dificuldades de implementação e os obstáculos e gargalos nos processos logísticos que estes podem ocasionar, resultando por fim em instruções e ferramentas que forneçam a possibilidade de avaliação de cenários dentro de operações humanitárias considerando a questão da convergência de materiais, em especial no que tange as doações.Monografia Acesso fechado Expatriação na engenharia: uma revisão de literatura(2017) Pudla, Marcelo JakovljevicThis work aimed to analyze the scientific articles published in the UNISUL database. For the theoretical contribution the theories of expatriation, globalization and the production engineer were addressed. Methodologically this research fits as a descriptive research under a qualitative and quantitative approach. Since this was the method of bibliographic research, the data collection procedure was performed through the bibliometric technique, through the integrated research UNISUL, with the theme related to expatration, expat and expatriate, until 20 years ago. Then, these articles were filtered according to their relation to the theme, by date delimitation and by repetition of articles, resulting in a set of 11 articles. Later, as a data analysis procedure, an integrative review of the literature was carried out, which consisted in classifying articles focusing on expatriates. In the article studies, it verified 4 (four) types of classification, behavioral (personal and professional), types of expatriation, obstacles faced, repatriation. In summary, this theme showed the reasons to be treated in order to carry out this experience, the obstacles faced by expatriates and how they are treated when they return to their original company.Monografia Acesso aberto PCP como aliado a estratégia de redução do Lead Time de pedidos de venda(2017) Laureano, Guilherme LinharesAo gerenciar um empreendimento, é necessário pensar em quais métodos de melhoria de seus desempenhos são mais eficientes. Para a estruturação de uma boa estratégia empresarial, alguns elementos são primordiais para o sucesso da empresa, como: planejamento, programação e controle de cada ação a ser tomada. O departamento de planejamento e controle da produção (PCP), busca formas de aplicar os recursos produtivos da melhor forma, para agregar os níveis estratégicos, táticos e operacionais. O presente trabalho de conclusão de curso, apresenta a implantação do PCP visando a redução de lead times de pedidos de vendas, com o objetivo de tornar a empresa na qual foi estudada, ainda mais competitiva no mercado brasileiro e internacional. Com o auxílio das ferramentas do PCP, a empresa tende a ter um ganho de qualidade, produtividade, prazos e diminuição de custos operacionais. O trabalho foi desenvolvido em uma empresa multinacional de Nanotecnologia, situada no município de Florianópolis SC e teve o objetivo de implantar o PCP na empresa, afim de diminuir o tempo de resposta aos pedidos de venda e tornar o prazo de entrega, um aliado estratégico.Estudo de Caso Acesso fechado Análise comparativa entre os procedimentos operacionais padronizados e os procedimentos utilizados: estudo de caso no processo de desenvolvimento interno de câmeras de segurança da empresa Intelbras, São José/SC(2017) Silva, Agnes Madian Gesser HillesheimThe following study had the objective to analyze and present the case study of the comparative analysis between the standard operating procedures and the procedures used, focusing on the improvement in the internal development of security cameras in the company Intelbras S / A. In order to make possible this work, the quality tools QFD (Quality Function Deployment), PDCA and EAP - Analytical Structure of the Project were described. The Segurança Eletrônica unit and the Captação de Imagens segment of the company Intelbras S/A were presented. It was described the study done about the standard internal procedure and finally a new procedure with improvements was proposed.